TERMS OF USE

  1. Introduction:
    1. We, Africanon (Pty) Ltd trading as Anim Naturals, registration number 2016/082562/07, located at Shop 5, Salt Circle Arcade, Woodstock (“Anim”/“us”/”we”), own this website. These are our Terms and Conditions and Privacy Policy (“General Terms”) which govern our relationship with you and your use of this website. By using this website, you accept our General Terms.
    2. We reserve the right to change our General Terms from time to time and without any prior notice to you. Such changes will be published on our website and will take effect as and when they are published.
    3. Please ensure that you read the General Terms prior to using this website. If you have any questions about the General Terms, you can give us a call on +27 21 286 4298 or email us at hello@animnaturals.co.za.
  2. Terms & Conditions:
    1. Sale & Delivery
      1. You must be over 18 years of age to purchase products on our website. By placing an order you undertake that you are over 18.
      2. An agreement of sale between you and Anim shall come into effect once payment for a product/s has been made and proof of payment has been received/generated. Up until such time, all products shall remain the property of Anim.
      3. We will choose the manner of packaging and delivery of the product/s. All orders are dispatched via the post office, international airmail or a courier service.
      4. We will do our best to dispatch the products as soon as possible after you have placed an order. However, we shall not be liable and you may not cancel an order if we do not do so timeously.
      5. An order can be cancelled by you or Anim if payment for a product/s has not yet been made. Once payment for a product/s has been made, the order can only be cancelled if we have not yet dispatched the product/s to you.
      6. In order for us to prove the delivery of an order, we shall not have to prove that you personally received the product/s, but rather that any person at the delivery address signed for the delivery.
      7. We are entitled to charge additional delivery fees for failed deliveries to your chosen address if nobody is present to accept the delivery at the time.
    2. Returns
      1. If you have any complaints regarding the standard and quality of the product/s you have purchased or if you have received the wrong product, you must put your complaint in writing and send us an email on hello@animnaturals.co.za within one working day of receipt of the product/s.
      2. If we have established that the product/s is/are faulty/unfit for use we will provide you with a refund. If the wrong product was sent to you, we will arrange for collection of the wrong product and send you the correct one.
    3. General
      1. Anim makes no warranties or representations regarding the availability, accuracy or completeness of the content on its website from time to time. Anim shall not be held responsible for any direct or indirect special, consequential or other damages of any kind whatsoever suffered or incurred by you, or related to the use of, or the inability to access or use the content or the website or any functionality thereof, or of any linked website.
      2. Anim’s failure to enforce any provision of the General Terms will not be construed as a waiver of any provision or right or preclude Anim from exercising any of its rights in the future.
      3. Any provision in the General Terms which is or may become illegal, invalid or unenforceable shall be ineffective to the extent of such prohibition or unenforceability and shall be severed from the balance of General Terms, without invalidating the remaining provisions thereof.
      4. You may not subcontract, cede, delegate, transfer or assign any of your rights, obligations or duties under the General Terms to any other person without our prior written consent. We may cede, delegate, transfer and assign our rights, obligations and duties hereunder to any third party.
      5. You may not access this website for any purpose other than for utilizing the services offered on it in the normal manner. You may not access our site for the purposes of redistributing or otherwise using any of our content for your own business purposes unless you are expressly licensed thereto by us in writing.
      6. Rights to any intellectual property contained in this website including without limitation, those relating to trademarks, copyright, design and/or patents belong to Anim and you may not modify, reproduce, publish, promote or broadcast it in any manner whatsoever without our prior written consent.
      7. The General Terms shall be governed by and construed in accordance with the laws of the Republic of South Africa.
      8. Should any dispute in connection with the General Terms arise between us at any time which we are unable to resolve amicably, the dispute shall be finally settled by way of private mediation. Notwithstanding the aforegoing, either of us may seek interim and/or urgent relief from a Court of competent jurisdiction and to this end the we hereby consent to the jurisdiction of the Magistrates Court of Cape Town in terms of section 45 of the Magistrates’ Court Act, no. 32 of 1944.
      9. Both of us choose as addresses for any legal communications/notices our respective email addresses and street addresses. We may change either address upon 14 calendar days written notice to one another.
  1. Privacy Policy
    1. Upon registering as a user on the website, you may be required to supply certain personal information to us. Anim will take all reasonable steps to protect the confidentiality of your personal information and to comply in general with the Protection of Personal Information Act, no. 4 of 2013.
    2. You have a right to access your personal information and request the correction, destruction or deletion thereof. It is your responsibility to inform us of any changes to your personal information from time to time.
    3. By placing orders through our website, you consent to receiving communications from us in relation to the ordering, sales and delivery of products and any new products or services offered. You may opt-out of any marketing communications received from us should you wish, by notifying us at hello@animnaturals.co.za.
    4. You agree that we may disclose your personal information to our employees, suppliers and/or third party service providers who assist us to interact with you via our website, email or any other method, for the ordering of product/s, the delivery of product/s or the submission of any claim regarding any product/s you have purchased, should it be necessary to do so.
    5. We will take the appropriate technical and organizational measures to ensure that your personal information is kept secure and is protected against unauthorized or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access. However, we do not guarantee or accept any liability for unauthorised or unlawful disclosures of your personal information.